Reduce churn. Retain customers. Grow revenue.

Customer Success Software for SaaS

Join our quickly growing community today.

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Capterra

Ensure Product Adoption and
Reduce Churn

Your signups have already invested time. Make the most of those signups by helping them be successful.

Understand Your Customer
Lifecycle

Increase customer satisfaction during onboarding, ensure contract renewals, and turn customers into advocates.

Identify upsell opportunities
to expand

Your most successful accounts are likely to expand. Reach out to them to upsell and grow your business.


Turn customers into advocates

Word-of-mouth is the best marketing you can get. And successful customers are the most likely to share their stories.

Proactively manage your customers
in real-time

Make communication efficient

Stop spending 90% of your time gathering information from different systems. Supercharge your company by spending that time with your clients instead.
All customer data in one place

Make communication efficient
Get actionable tasks

Never wonder who to talk to or when. Automatically created tasks give you an actionable way forward every day.
How do you get so much done?

Get actionable tasks
Focus on what matters

Automate low-touch customer success workflows so you can focus on white-glove tasks.
Focus on what really needs your attention

Focus on what matters
Connect your favorite tools

Custify integrates with the apps your company already uses - with no need for engineering support.
Explore our easy integrations

Connect your favorite tools
Easily understand customer health

Reduce customer churn and instantly view the status and engagement of your client.
How to set accurate health scores

Easily understand customer health
Get predictive insights and analytics

Don’t waste any more time with sheets. Build custom dashboards, track performance scores in one view.
View customer success dashboards

Get predictive insights and analytics
  • Make communication efficient
    Stop spending 90% of your time gathering information from different systems. Supercharge your company by spending that time with your clients instead.
    All customer data in one place
  • Get actionable tasks
    Never wonder who to talk to or when. Automatically created tasks give you an actionable way forward every day.
    How do you get so much done?
  • Focus on what matters
    Automate low-touch customer success workflows so you can focus on white-glove tasks.
    Focus on what really needs your attention
Customer 360 view Customer Success Software task management
Customer Success Manager task Customer Success Manager task
Customer Success Playbook view
Customer Success Playbook generation Customer Success Playbook view
Connect your favorite tools
Easily understand customer health Easily understand customer health
Get predictive insights and analytics Get predictive insights and analytics

See if Custify is right for you.

A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.

Reach out and schedule a free personalized demo.

Customer Success Resources, Not Just Software

Are you a customer success manager looking to enhance your team's performance? We've put our experience in writing these detailed guides.

EBook

The Full Guide to Customer Health Scores

A comprehensive free PDF guide to Customer Health Scores: everything there is to know about how to set and use them.

EBook

Customer Churn – The Ultimate Guide

The definitive guide on SaaS churn: everything we know about preventing customer churn and reducing MRR churn with examples.

EBook

The Essential Guide to an Outstanding Customer Success Strategy

From lifecycle to onboarding & metrics, this is a comprehensive free guide with tactics and steps for developing your customer success strategy.

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